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Governance First India

Services

We strengthen the change makers...

बदलाव लाने वालों का सशक्तिकरण

If you are a senior, mid-senior public servant who is driven by a passion to serve, if you work for smile on the faces of people you serve, we at GFI would love to work with you. No idea is stupid, no problem unsolvable, and no mission impossible.

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Our Preferred Positioning

@GFI we are on your side—as part of your core project monitoring team—bringing in the expertise and dedicated time required to help your service providers deliver better outcomes. It’s a collaborative approach that benefits both the client and the vendor.  Whether you're preparing a high-value RFP, conducting a major recruitment drive, or facing delays during UAT with your tech partner—we can step in. From pre-publication quality checks to real-time issue documentation and course corrections, we ensure your projects stay on track and standards remain high.

Services

Governance Consulting

Implementing Strategy, Driving Change, Enabling Reform


What We Do:

  • Lead institutional reform efforts, including restructuring of units and departments, and implementation of shared services models

  • Conduct governance audits and develop convergence frameworks

  • Diagnose citizen service delivery and design multi-channel improvement strategies

Examples:

  • Designed the Telangana Police 2.0 strategy to optimize policing for emerging decadal challenges

  • Restructured and streamlined the Crime Investigation Department of Telangana Police

  • Drafted five-year vision statements for multiple government departments

  • Deployed QR code-based feedback systems for real-time citizen input on police services

Supported the establishment of the Telangana State Crime Review Secretariat, introducing dashboard-based performance monitoring.

    Projects

    Process Advisory

    Prevent Excel Chaos. Eliminate Bottlenecks. Build Scalable Systems.


    What We Do:

    • Ensure you get it right the first time—no rework, no patchwork

    • Co-create robust processes and implement systems designed to handle high-volume transactions

    • Offer process advisory support aligned with legal requirements and capable of withstanding judicial scrutiny


    Examples:

    • Designed and led implementation of CSR fund mobilization processes for government-run societies

    • Rolled out workflows for counselling services, 1930 call management, ACB 1064 complaint handling, and Malkhana inventory protocols


    Projects

    Policy Support

    Draft with Precision. Align with Purpose. Deliver Legally Sound Outcomes


    What We Do:

    • Draft MoUs, institutional policies, circulars, and partnership agreements with clarity and compliance

    • Prepare concept notes and develop convergence strategies tailored to mission goals

    • Create documentation frameworks that support inter-agency partnerships and meet audit and legal standards

    Examples:

    • Drafted and vetted numerous MoUs and Terms of Engagement for civil society collaborations, inter-departmental convergence, and public-private partnerships

    • Reviewed RFPs related to technology implementations to ensure alignment with operational and legal standards

    • Designed and implemented critical policies including recruitment, HR, internships, volunteer engagement, victim handling, evidence management, and beneficiary data documentation protocols

    Projects

    Documentation Support

    Turn Ideas into Action. Codify Process. Deliver with Clarity.

    What We Do:

    • Develop SOPs, HR manuals, MoUs, and training guides tailored for field-level and institutional use

    • Prepare structured project budgets aligned with operational goals and compliance needs

    • Draft policy notes and internal governance frameworks that support transparent, rule-bound decision-making

    • Design reporting templates and implementation handbooks for scalable replication and accountability

    Examples:

    • Drafted end-to-end SOPs for critical operations including Evidence Locker Management (Malkhana Protocols), Counselling Centre Operations for domestic violence response, the 1064 Anti-Corruption Helpline (Telangana), and Investigation Support Services Helpdesk


    Projects