People Profiles [परिवर्तन योद्धा]
Rajesh Kumar, Founder
Rajesh Kumar is a multi-domain consultant with over 25 years of experience in public safety systems, institutional reforms, governance modernization, innovation lifecycle management, cybercrime support operations, and social impact program design.
His career spans strategic advisory, program execution, documentation support, innovation management, and citizen-centric service design — working closely with government departments, enforcement agencies, civil society organizations, and CSR partners.
Rajesh is known for his ground-level clarity, documentation rigor, and process structuring ability, bringing together policy vision with implementable frameworks. He is the founder of GovernanceFirst India, a platform dedicated to helping institutions “simplify governance and empower delivery.”
Professional Journey
Rajesh began his career in the private sector, working across industrial operations and business process outsourcing, before moving into large-scale recruitment, livelihoods, and HR consulting with national programs under NRLM (BRLPS, MSRLM, KSRLM) UNDP (Pankh Programme), and National Innovation Recognition programmes such as the FICCI-Millennium Alliance.
At TMI Group, with whom he worked for 14 years, he led the Government Vertical and played a critical role in executing projects focused on employment, capacity building, and HR process institutionalization.
In 2019, he pivoted into governance and public safety consulting, where he has since contributed to some of Telangana’s most strategic internal security, women safety, and cyber governance initiatives.
He has been closely associated with the Telangana Police, Women Safety Wing, CID, Anti-Corruption Bureau, TGFSL, and Telangana State Cyber Security Bureau (TGCSB) on numerous modernization and institutionalization efforts. Rajesh has also contributed to the setting up of India's first 1930 call centre in Telangana, a model that was later replicated across the country under the I4C brand umbrella. He was also instrumental is designing, budgeting, pitching and getting the Safe City Projects for Hyderabad funded through MHA. He led the programme as the Programme Manager during its initial years as well.
Rajani Santhosh, Partner
Rajani Santhosh is a seasoned recruitment and talent management consultant with over 20 years of experience spanning corporate hiring, consulting, productivity improvement, and team capability building.
With a strong foundation in both strategic and operational HR, she has worked across technology, insurance, telecom, and retail sectors, supporting organizations in streamlining recruitment processes, managing large-scale hiring drives, and enhancing workforce performance.
Her consulting experience includes working with high-growth startups, national brands, and international firms, helping them design talent strategies, manage attrition, roll out performance systems, and lead business-critical hiring campaigns. At GovernanceFirst India, she leads the HR and Talent Process Advisory vertical, supporting institutional clients with manpower strategy, recruitment frameworks, documentation, and team optimization models.
Areas of Expertise
High-volume and niche skill hiring across IT, Insurance, and Telecom sectors
Campus hiring operations across India (covered 75+ campuses in a single season)
Recruitment audits, attrition diagnostics, and productivity bench-marking
Team performance frameworks and incentive design
Internal process consulting and documentation for HR systems
Notable Projects & Engagements
Led hiring process for Digit Insurance during its early growth phase, working directly with founders and tech leadership
Executed recruitment and attrition analysis for India’s largest online grocer, producing data-driven retention strategies
Rolled out end-to-end campus recruitment drives for a leading insurance company, with over 250 hires per cycle in Tamil Nadu
Spearheaded a part-time promoter staffing program for a top telecom and handheld device company across South India
Supported multiple organizations with HR policy design, SOP documentation, and vendor recruitment strategy
Sampath Sumudrala, Expert-Training
Sampat Samudrala is a Learning Industry veteran who apart from being a brilliant Learning Design expert, is also a passionate Trainer.
With a training footprint that spans over 3.25 lakh participants and more than 1000 hours of curated content, Sampat Samudrala brings unmatched depth and scale to the field of behavioral training and performance enablement.
Sampat is a Certified POSH Trainer and a Certified DISC Profiler, equipped to address both regulatory and psychological dimensions of workplace culture. In 2018, he was honored with the Brandon Hall Award for measurable training outcome achievements—marking international recognition of his instructional design excellence.
Professional Engagements
Empanelled Expert, SAHAS Initiative, Women Safety Wing, Telangana State Police
Visiting Faculty, Centre for Organization Development (COD), Hyderabad
1000+ hours of original learning content developed
Over 3.25 lakh trainees trained across public, private, and government sectors
Sectoral Contributions [ Public Sector & Government Training Modules]
Police
Dial 100 Call Centre Training – Maharashtra Police
Gender Sensitization – Mid & Senior-level Police Officers
POSH Training – Inspectors and Senior Officials
State Rural Livelihood Missions (SRLMs)
Village Immersion Training Modules for Community Coordinators
Public Sector Banks
Customer Handling & Relationship Management for Branch Staff
SLA Orientation for improved client retention
Central Government Departments
Geological Survey of India – Strategic & Critical Thinking
Health Department – Metric-Based Performance Management
Department of Science & Technology
Empowered Delegation
Positive Organizational Culture Building
Feedback Best Practices
Performance Culture Creation
Oil & Energy Sector
BPCL – Sales Training for FOS, Team Management for Station Managers
IOC – Customer Service for Retail Staff
Creating structured, outcomes-based learning journeys for both blue-collar and white-collar workforce
Bridging compliance (POSH, performance metrics) with behavioral science (DISC, motivation frameworks)
Deep grounding in both government systems and private sector culture
